Question about mobile phones nd internet?
Well i have a unlocked telstra phone, the samsung preston icon, and i recently just got a pre-paid plan on optus called turbo text which allows me to have unlimited texts to 10 friends, 100 free call minutes to those 10 friends, and unlimited free access to facebook and twitter. However, for some reason, neither the internet, facebook, twitter, or my picture messaging is working. Why is this and how can i get it to work?
Hey Ellen,
It sounds like you don’t have the Optus internet settings set up on your phone yet! You can send an SMS with the word ‘SET’ to 738, this will send back the correct settings via a message. Once you’ve saved and activated these settings, turn your phone off and back on and try accessing the internet again!
If you’d like a hand with this you can send me your details here → http://bit.ly/OPTUS, alternatively you can contact our Technical Support Team on 1300 300 937, they’re open 24/7!
Hope this helps 
Cheers
Andy Radoslav
Optus Social Media Response Team
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